Thursday, February 19, 2009

Exchange System Manager crashes when launching Help

If you have IE 7 installed together with Exchange Server 2003 you might be experiencing the following issue.  While in Exchange System Manager (ESM) try hitting F1 (Help), or choosing the question mark button within a dialog box in ESM.  Crash!  The issue is a result of an incompatablity between IE7 and ESM.  The fix requires renaming the file 'psapi.dll' located in:

Program Files\Exchsrvr\bin

For the full instructions see here.
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