Under vCenter > Configure > General > Mail the SMTP server and port are configured correctly
Event Log indicating alert emails are being sent, however in reality they are not.
Either via SSH/Console/WinSCP, login to the VCSA and navigate to /etc/mail
Make a backup of the file named submit.cf and then open it in an editor.
Scroll down to: # "Smart" relay host (may be null)
On the next line after DS enter the SMTP Server and save the file.
Reboot the vCenter Server Appliance
Source: VMware Knowledge Base
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